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Customer Service / Call Center Specialist-Bilingual Portuguese
Summary:
Customer Service / Call Center Specialist-Bilingual Portuguese
Exceptional customer service skills are required in addition to being proficient with technology. In this position it’s important to be tech-savvy as you will be working with phones, computers and software.
Must be able to handle high-volume calls and meet goals while providing quality customer experiences. We are looking for an effective communicator, someone who has a good command of their verbal and written skills. We are seeking someone with a friendly demeanor who comes to work with enthusiasm. In a call center, customer service is critical, answering the phone with a smile is the start of a good customer experience. This position is based in Bridgeport, CT. We offer up to 35 hours per week in a professional office building with off-street parking.
Working With Our Recruitment Team
At Engage Staffing, we take an in-depth and confidential approach to our interview process. We uniquely tailor the screening and preliminary evaluations to each individual candidate. Our hands-on interviewing process assesses your skills, career goals, and personality, while maintaining the highest standards of confidentiality throughout. Our passion for the details along with a growing national database of professionals are just a couple reasons why some of the most exciting employers bring employment opportunities to us first.
Step 2: Getting to know you & your goals
Step 3: Fine-tuning your resume
Step 4: Client interviews
Step 5: Interview feedback
Step 6: Placement
Step 7: Post-placement
Candidate Tools
At Engage Staffing, we have countless resources available to aid you in your search for employment. Read over some of the tools listed below to give yourself an edge over the competition. If you’d like to learn more, please contact our recruitment team.
Cover Letter Writing Tips
Crafting a cover letter can be one of the most dreaded and challenging tasks in the hunt for employment. Click here for helpful pointers on how to get your cover letter to stand out from the crowd.
Tailoring Your Resume
In today’s extremely competitive job market, tailoring your resume to the position you’re after puts you ahead of the rest. A tailored resume greatly increases the chances of catching the interest of hiring managers.
References
Your resume, cover letter, and interview are who you are on paper to employers. Strong references who back up your strengths and accomplishments can make the difference in getting hired.
Dress for Success
How you present yourself in an interview can make or break getting hired for the role you want. Click here for tips on how to dress to impress even the most discerning interviewers.
Interview Tips
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How to Resign from a Job
As your career progresses, moving from one position to another demands positive professional references. In order to preserve professional relationships while furthering your own career, make sure to brush up on our tips for resigning from a job.
Frequently Asked Questions
Why use a recruitment firm as part of my job search?
Recruitment firms should be added to your job search arsenal as 25% of job seekers find jobs through a recruitment firm. That means if a room was filled with 100 people, 25 would be able to leave the room in order to go to work.